FAQs

What is your return and refund policy?
See our Refund & Return policy

Do you have such-and-such an item?
Use our search function to see if the product is available on the website.
We update our website regularly to indicate the product lines we carry.
Sometimes a product we usually carry goes out-of-stock and we await new stock to be imported and containers to clear.
If in doubt, you can contact us to clarify.

Where are you located?
See our contact page

Can I collect directly from your store in Brookvale?
All our biltong and drywors products are available in Brookvale, however not all our imported products are available there. You are welcome to order ahead and collect in-store and allow 1 or 2 days for us to prepare this for you, by contacting us.